Frequently Asked Questions

Answers to the questions we hear most often. Can’t find what you’re looking for? Reach out to our team.

How do I get started with onboarding?

Once your account is set up, you'll receive a welcome email with a step-by-step checklist. Simply follow along and complete each task at your own pace.

How long does the onboarding process take?

Most users complete onboarding within 30-45 minutes, though you can pause and resume at any time — your progress is always saved.

Can I invite teammates during onboarding?

Yes. You can add teammates at any point from your account settings, and they'll receive their own guided onboarding experience.

What if I get stuck on a step?

Every step includes helpful tips, and our support team is just a message away if you need extra guidance.

Will I lose my progress if I close the page?

No, your onboarding progress is automatically saved so you can pick up right where you left off.

Who can I contact for more help?

You can reach our support team anytime through the contact widget in the app, and we'll get back to you as soon as possible.