Consumer Rights Disclosure
Consumer Rights Disclosure
Consumer Rights Disclosure
DataconneX
Agentic AI Platform for Ad Operations
DataconneX
Agentic AI Platform for Ad Operations
Last Updated: May 11, 2026
Last Updated: May 11, 2026
DataconneX
Agentic AI Platform for Ad Operations
Last Updated: May 11, 2026
1. Company Information
- Company Name: DataconneX - Representative: Chang, Ching Yuan - Business Address: 3F, No. 170, Section 4, Xinyi Road, Da'an District, Taipei, Taiwan - Customer Support Email: [email protected] - Customer Support Phone: +886-2-27098170 - Website: https://dataconnex-ai.com
2. Nature of Service
DataconneX is a Software-as-a-Service (SaaS) platform that provides AI Agent-driven advertising optimization and management services. This platform is NOT an advertising agency or managed service. Users operate the platform themselves and bear ultimate responsibility for their advertising account decisions.
Scope of Services
- Cross-platform ad account integration and management (Google, Meta, TikTok, LINE, Instagram, Amazon Ads) - AI Agent intelligent recommendations and optimization suggestions - Advertising performance analysis and insight reports - Budget allocation forecasting and recommendations - Creative and copy analysis optimization
3. Consumer Rights
3.1 Right to Information
Consumers have the right to fully understand the following before subscribing: - Service content, feature scope, and pricing for each plan - Subscription period and auto-renewal terms - Data processing methods and privacy policy
3.2 Right to Trial
- The platform offers a free trial period (subject to the plan announced at the time) - Core platform features are accessible during the trial period - Users will be notified by email or communication softwares before the trial period expires and may choose whether to continue subscribing
3.3 Right to Data Protection
- Collection, processing, and use of user data comply with applicable data protection laws, including Taiwan's Personal Data Protection Act - Users may request access to, correction of, or deletion of their personal data at any time - Ad account connection authorizations may be revoked by users at any time within the platform - The platform will not sell user advertising data to third parties
3.4 Right to Fair Dealings
- All fees are transparent and publicly disclosed, with no hidden charges - Billing details are accessible within the user's platform account - Fee adjustments will be communicated in writing (including email) at least 30 days in advance
3.5 Right to Complaint and Dispute Resolution
- Consumers may file complaints via customer support email or phone - The platform will respond within 5 business days of receiving a complaint - If unsatisfied with the resolution, consumers may file complaints with the relevant consumer protection authorities in accordance with applicable consumer protection laws
3.6 Right to Cancellation
- Users may cancel their subscription at any time through their platform account settings - After cancellation, the service will continue until the end of the current subscription period - In accordance with consumer protection regulations for online purchases, consumers may rescind the contract within 7 days of receiving confirmation (cooling-off period), except for digital services already rendered
4. Disclaimer
- AI recommendations provided by the platform are for reference only and do not constitute any guarantee of advertising performance - Advertising performance is affected by multiple factors (market fluctuations, platform policies, audience behavior, etc.); the platform does not guarantee specific ROAS, CTR, or other performance metrics - The platform is not liable for losses caused by third-party advertising platform (Google, Meta, etc.) policy changes, system anomalies, or force majeure events
Governing Law
This Consumer Rights Disclosure shall be governed by and construed in accordance with the laws of the Republic of China (Taiwan). Any disputes arising hereunder shall be subject to the jurisdiction of the Taipei District Court, Taiwan, as the court of first instance.
DataconneX reserves the right to modify this document. Any modifications will be announced on the website.
1. Company Information
- Company Name: DataconneX - Representative: Chang, Ching Yuan - Business Address: 3F, No. 170, Section 4, Xinyi Road, Da'an District, Taipei, Taiwan - Customer Support Email: [email protected] - Customer Support Phone: +886-2-27098170 - Website: https://dataconnex-ai.com
2. Nature of Service
DataconneX is a Software-as-a-Service (SaaS) platform that provides AI Agent-driven advertising optimization and management services. This platform is NOT an advertising agency or managed service. Users operate the platform themselves and bear ultimate responsibility for their advertising account decisions.
Scope of Services
- Cross-platform ad account integration and management (Google, Meta, TikTok, LINE, Instagram, Amazon Ads) - AI Agent intelligent recommendations and optimization suggestions - Advertising performance analysis and insight reports - Budget allocation forecasting and recommendations - Creative and copy analysis optimization
3. Consumer Rights
3.1 Right to Information
Consumers have the right to fully understand the following before subscribing: - Service content, feature scope, and pricing for each plan - Subscription period and auto-renewal terms - Data processing methods and privacy policy
3.2 Right to Trial
- The platform offers a free trial period (subject to the plan announced at the time) - Core platform features are accessible during the trial period - Users will be notified by email or communication softwares before the trial period expires and may choose whether to continue subscribing
3.3 Right to Data Protection
- Collection, processing, and use of user data comply with applicable data protection laws, including Taiwan's Personal Data Protection Act - Users may request access to, correction of, or deletion of their personal data at any time - Ad account connection authorizations may be revoked by users at any time within the platform - The platform will not sell user advertising data to third parties
3.4 Right to Fair Dealings
- All fees are transparent and publicly disclosed, with no hidden charges - Billing details are accessible within the user's platform account - Fee adjustments will be communicated in writing (including email) at least 30 days in advance
3.5 Right to Complaint and Dispute Resolution
- Consumers may file complaints via customer support email or phone - The platform will respond within 5 business days of receiving a complaint - If unsatisfied with the resolution, consumers may file complaints with the relevant consumer protection authorities in accordance with applicable consumer protection laws
3.6 Right to Cancellation
- Users may cancel their subscription at any time through their platform account settings - After cancellation, the service will continue until the end of the current subscription period - In accordance with consumer protection regulations for online purchases, consumers may rescind the contract within 7 days of receiving confirmation (cooling-off period), except for digital services already rendered
4. Disclaimer
- AI recommendations provided by the platform are for reference only and do not constitute any guarantee of advertising performance - Advertising performance is affected by multiple factors (market fluctuations, platform policies, audience behavior, etc.); the platform does not guarantee specific ROAS, CTR, or other performance metrics - The platform is not liable for losses caused by third-party advertising platform (Google, Meta, etc.) policy changes, system anomalies, or force majeure events
Governing Law
This Consumer Rights Disclosure shall be governed by and construed in accordance with the laws of the Republic of China (Taiwan). Any disputes arising hereunder shall be subject to the jurisdiction of the Taipei District Court, Taiwan, as the court of first instance.
DataconneX reserves the right to modify this document. Any modifications will be announced on the website.
1. Company Information
- Company Name: DataconneX - Representative: Chang, Ching Yuan - Business Address: 3F, No. 170, Section 4, Xinyi Road, Da'an District, Taipei, Taiwan - Customer Support Email: [email protected] - Customer Support Phone: +886-2-27098170 - Website: https://dataconnex-ai.com
2. Nature of Service
DataconneX is a Software-as-a-Service (SaaS) platform that provides AI Agent-driven advertising optimization and management services. This platform is NOT an advertising agency or managed service. Users operate the platform themselves and bear ultimate responsibility for their advertising account decisions.
Scope of Services
- Cross-platform ad account integration and management (Google, Meta, TikTok, LINE, Instagram, Amazon Ads) - AI Agent intelligent recommendations and optimization suggestions - Advertising performance analysis and insight reports - Budget allocation forecasting and recommendations - Creative and copy analysis optimization
3. Consumer Rights
3.1 Right to Information
Consumers have the right to fully understand the following before subscribing: - Service content, feature scope, and pricing for each plan - Subscription period and auto-renewal terms - Data processing methods and privacy policy
3.2 Right to Trial
- The platform offers a free trial period (subject to the plan announced at the time) - Core platform features are accessible during the trial period - Users will be notified by email or communication softwares before the trial period expires and may choose whether to continue subscribing
3.3 Right to Data Protection
- Collection, processing, and use of user data comply with applicable data protection laws, including Taiwan's Personal Data Protection Act - Users may request access to, correction of, or deletion of their personal data at any time - Ad account connection authorizations may be revoked by users at any time within the platform - The platform will not sell user advertising data to third parties
3.4 Right to Fair Dealings
- All fees are transparent and publicly disclosed, with no hidden charges - Billing details are accessible within the user's platform account - Fee adjustments will be communicated in writing (including email) at least 30 days in advance
3.5 Right to Complaint and Dispute Resolution
- Consumers may file complaints via customer support email or phone - The platform will respond within 5 business days of receiving a complaint - If unsatisfied with the resolution, consumers may file complaints with the relevant consumer protection authorities in accordance with applicable consumer protection laws
3.6 Right to Cancellation
- Users may cancel their subscription at any time through their platform account settings - After cancellation, the service will continue until the end of the current subscription period - In accordance with consumer protection regulations for online purchases, consumers may rescind the contract within 7 days of receiving confirmation (cooling-off period), except for digital services already rendered
4. Disclaimer
- AI recommendations provided by the platform are for reference only and do not constitute any guarantee of advertising performance - Advertising performance is affected by multiple factors (market fluctuations, platform policies, audience behavior, etc.); the platform does not guarantee specific ROAS, CTR, or other performance metrics - The platform is not liable for losses caused by third-party advertising platform (Google, Meta, etc.) policy changes, system anomalies, or force majeure events
Governing Law
This Consumer Rights Disclosure shall be governed by and construed in accordance with the laws of the Republic of China (Taiwan). Any disputes arising hereunder shall be subject to the jurisdiction of the Taipei District Court, Taiwan, as the court of first instance.